Frequently Asked Questions

We are here to solve all your questions related to IDMC system. Feel free to check below question and answers, that we prepared for you. If you still have doubts, please contact us. We will be happy to help you.

What is IDMC and how does it work?

IDMC is an acronym that stands for "Intelligent Data Modifier in Bulk," and it allows online retailers to modify product data in a quick and simple manner. It accomplishes this by using advanced algorithms and machine learning to automate the data update process.

The use of pattern-based SKU rules deserves special mention. As a result, businesses stand to gain significant time and labor efficiencies. Businesses can easily modify product descriptions, prices, and images as a result of IDMC's integration with e-commerce platforms.

What exactly will I be charged for the service that I want to opt for?

You will be billed either monthly or annually, depending on how long you remain a member of the site. Based on the terms of our agreement with you, we will decide how often we will bill you.

How simple is the IDMC's user interface?

True, the IDMC was designed to be simple to use for e-businesses of any size. Moreover, it can be used with any level of prior experience with technology. The user interface of the platform has been made to be easy to use, and it has been streamlined and automated to cut down on the amount of manual work needed to keep product data up to date.

Is it possible for me to cancel my membership at any time when I intend to?

It is entirely up to you whether or not you wish to remain with us. However, it is possible to cancel your membership at any time as per the conditions mentioned in your agreement with us. But we are sorry to inform you that you will be responsible for the cancellation fees.

Can I use my old website for integration in IDMC or do I have to make a new one?

Yes, with our advanced integration capabilities, you have the option to either use your existing website or create a new one. Regardless of your choice, our integration process is seamless and user-friendly, ensuring that you can get started with IDMC quickly and efficiently.

Moreover, integrating your website with IDMC provides you with numerous benefits including improved data accuracy, enhanced data management, and streamlined business processes, which ultimately leads to increased productivity and profits.

How frequently do you intend to use IDMC as a trusted business tool?

This depends on your business needs and how much product content data you intend to modify. IDMC can be used as frequently as necessary to ensure that your data is up-to-date and accurate.

Some retailers of e-businesses may choose to use it daily, while others may only use it on a monthly or quarterly basis. The frequency of use is entirely up to you and your product listing modification needs/business needs.

How much does IDMC cost? / What amount of financial resources are required for IDMC?
  • The cost of IDMC depends on the specific needs and usage of each retailer. When calculating the total cost, IDMC’s in-app services are the most important factor to consider. IDMC offers different pricing plans to fit the needs of retailers, from small businesses to large enterprises.

What types of payments are accepted?
  • IDMC accepts a wide range of payment methods including credit/debit cards, PayPal, and bank transfers.

  • Please get in touch with our customer service so that we can give you more information about pricing and help you choose the best plan for your business.

Why should I use IDMC, and what are the advantages of doing so in this case?
  • The IDMC works to help businesses reduce their time and financial expenditures, increase their productivity and efficiency, and improve the level of service they provide to their customers.

  • This, in turn, leads to an increase in sales and a higher level of satisfaction among those customers. IDMC also makes it easy for businesses to update information about their products quickly, so customers always have access to the most recent information.

Who can be the user of IDMC services?

E-commerce retailers of all sizes. They can choose a plan that is compatible with their business use of IDMC's services. It is for your convenience that we follow variable pricing. You can contact our customer support for more information on pricing and to find the best plan for your business.

Is there a free test version of IDMC available for download?

Sorry to disappoint you, but no. You can access us from any web browser, and we are compatible with all types of user platforms, e.g., iOS and Android.

At IDMC, we understand the importance of testing a product before committing to it. That's why we offer a free account to all potential customers who are looking to evaluate the quality of our services.

Does IDMC have a free account?

Yes, for sure. With the free accunt, you will be able to access all the features of IDMC and get a first-hand experience of how our intelligent data modifier tool can benefit your business. So, if you are interested in streamlining your e-commerce operations, sign up for the free account today and see the difference it can make.

What if I encounter issues while using the free Starter plan of IDMC?

If you encounter any issues while using the free Starter plan of IDMC, our customer support team is always available to assist you. You can reach out to them through email or by using the support chat option on our website. They will work with you to resolve any issues you may be facing and ensure a smooth experience with IDMC.

Does the free Starter plan ever expire?

Don't miss out on the chance to try IDMC for free! The limited-time Starter plan could become unavailable at any moment. Secure your spot now and take advantage of our top-notch services before it's too late. Our friendly customer support team is just a call away if you need any help.

Is my store data really secure?

You may rest certain that IDMC takes the security of your business's private data seriously. We use state-of-the-art encryption technology in conjunction with additional security measures to keep your information safe from prying eyes.

Can I trust that my store information won't be compromised?

At IDMC, the security and privacy of our customers' data are of the utmost importance to us. We employ the latest industry-standard security measures and cybersecurity personnel to maintain protocols.

“All We Do That Is Needed” is our motto to ensure that your store information remains confidential and protected at all times. You can trust that your store information will not be compromised.

Is there a cost to join IDMC?

Yes, the total cost of implementing IDMC magic in your business is affected by and dependent on your business's size and requirements. Please check our pricing plans for more information.

Which e-commerce platforms are supported by IDMC?

IDMC supports a wide range of e-commerce CMS platforms including Magento, Shopify, Woo Commerce, Big Commerce, and more.

How do I reach out to IDMC’s customer support?

You can reach out to our customer support team through our website, email, or phone. Our support team is available 24/7 to assist you with any questions or issues you may have.

What kinds of files can be opened in the IDMC?

As long as you have a data feed file in CSV, XML, XLS(X), or TXT format, you can upload and update any suppliers' products that you bring to IDMC.

Is it possible to edit the uploaded product information?

You can change the submitted information in any way you want, including by adding or modifying information in bulk.

You can choose to upload the entire data feed, or only a subset of it, at once. A simple drag-and-drop interface makes file management a breeze.

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